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eTS Solutions Ltd is essentially a services company, all our consultants
are not only proficient in the Microsoft Great Plains product but also
experienced people in business processes and management, both from the
systems point of view and the wider organisational view.
- Consultancy Services
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Our consultants can offer analysis, advice and project management
skills when and where you organisation needs them. Whilst all our
consultants are accredited in the areas they cover they are also able to
offer an independent view of your organisation, or if you prefer can be
fully assigned to your organisation for a complete project, working as a
member of your team. This process can lead to significant gains in
implementation productivity and allow your permanent staff time to run your
business more effectively in a time of change.
- Implementation Services
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To effectively use any product in a business it must be effectively
implemented, eTS Solutions Ltd has been implementing Great Plains product
into a wide variety of businesses since 2000. We have a consultants with
experience in Call Centres, Distribution, Financial and distribution, and
our understanding our these industries helps us to match the abilities of
Great Plains to the needs of your business.
- Training
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An integral part of implementation is equipping the users at
whatever level with the right information and training to use the system.
eTS Solutions works on a 100% knowledge basis. This means all aspects of the
system that we are legally able to disclose we will do so if the client
requires it. Whether you want be shown just how the system works or work to
modify the system yourself, we able happy to give your the choice and
training at every level.
- Support
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Our support team will handle your query speedily and efficiently,
however you contact. As well as full access to the technical knowledge base,
various support options are available to suit the requirements of your
business from Incident packs upwards, and as always these can be changed at
any time as your business needs change.
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